Terms and Conditions

Last updated: 04/11/2026

Welcome to Addis Ababa Travel. These Terms and Conditions govern your use of our website and the travel services we offer.

By accessing our website or making a booking, you agree to these terms, subject to applicable law.

1. About Our Services

Addis Ababa Travel provides information about travel experiences, tours, destinations and related travel services in Ethiopia.

Our services may include guided tours, transportation arrangements, accommodation arrangements and customized travel experiences, depending on availability.

2. Website Information

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, tour descriptions, photographs, itineraries, prices and availability may change.

Please confirm important details with us before making travel arrangements.

3. Tour Enquiries and Bookings

Submitting an enquiry or booking request does not automatically guarantee a confirmed reservation.

A booking will be considered confirmed only after we communicate written confirmation and agree on the applicable payment and booking requirements.

Customers should provide accurate contact information and travel details.

4. Prices and Payments

All tour prices, currencies, payment methods and payment deadlines will be communicated before a booking is finalized.

Any additional costs or services not included in the agreed tour price should be explained before confirmation.

Customers are responsible for meeting agreed payment deadlines.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking and identification information.
  • Obtaining valid passports, visas and other required travel documents.
  • Following applicable local laws and regulations.
  • Following reasonable safety instructions from guides and tour representatives.
  • Informing us of relevant travel requirements before the tour.

6. Changes to Tours

We may need to adjust itineraries because of weather, road conditions, safety concerns, availability or other circumstances beyond our reasonable control.

Where practical, we will communicate significant changes and discuss reasonable alternatives with affected customers.

7. Cancellation and Refunds

Cancellations, changes and refund requests are governed by our separate Cancellation and Refund Policy.

Please review that policy before confirming a booking.

8. Third-Party Services

Some travel arrangements may involve independent third-party providers, including hotels, transportation companies and other service providers.

Where third-party services are involved, their applicable terms may also apply.

We will communicate relevant arrangements and limitations to customers.

9. Health and Safety

Customers should consider their health, fitness and personal travel requirements before participating in activities.

We reserve the right to take reasonable safety measures, including modifying or stopping an activity when necessary.

10. Website Content and Intellectual Property

Website text, branding, photographs, graphics and other materials are protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially use our content without appropriate permission.

11. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be published on this page.

13. Governing Law

These Terms and Conditions are intended to be governed by the applicable laws of Ethiopia, subject to mandatory legal requirements and consumer protections.

14. Contact Information

For questions about these terms or our services:

  • Business: Addis Ababa Travel
  • Email: semira44@gmail.com
  • Phone/WhatsApp: [Insert business phone number]
  • Website: https://addisababatravel.com